This is our final part of the exclusive interview series with K.C. Hong, Managing Director of SAP Malaysia. In our sixth and final installment of this interview series, it is gratifying to note that K.C. Hong is still passionately leading a corporation like SAP Malaysia into a stronger footing, amidst all the uncertainties that lie ahead.

It is a true testament to a character like no other. K.C. Hong is essentially the epitome of a timeless version of leadership in a time where stability is something that every corporation yearns for. Here is the last bit of our conversation with him.

Finally, based on your extensive experience in the IT ecosystem, where do you see powerhouses like SAP Malaysia trailblazing its future next? This pandemic is requiring companies to transcend barriers and re imagine their visions. What’s next?

One area that organisations need to place greater emphasis on truly is their transformation to becoming intelligent enterprises if they are to realise sustainable success, more so in trying times such as what Malaysia and the world are undergoing. In essence, sustainable success usually stems from a transformative value of operational efficiency, better employee experiences and customer experiences.

The current pandemic has tested the operational mettle of companies when it comes to disruptions in areas such as their supply chain and operations. Companies who have invested in technology were able to adapt to the quick shifts in remote working as well as navigating through the increased demand and challenges in procurement.

 Gartner IT researchers said the top three trends in business will be remote working, increasing reliance on digital channels and platforms, and data and analytics for faster and better decision-making. Based on a recent CXO survey, IDC analysts predicted enterprise collaboration platforms will benefit most from the epidemic, with 76 percent of surveyed industrial users choosing to adopt such platforms, followed by cloud computing, robotics, AI, big data, and 5G.

At Forrester, one analyst looked ahead to “a new channel normal, one that is more agile, responsive, and cross-functional than before in response to this fast-moving crisis. For those who don’t adapt, it could hasten their decline.” Whatever size of business you are in, it’s never too late to invest in technologies that value your overall efficiency in all areas.  Those who resolved to do that become increasing resilient and remain in today’s economies to become category leaders.

We hope you have enjoyed our six-part interview series with K.C. Hong, the Managing Director at SAP Malaysia. From all of us at Asia Blockchain Review, we extend our heartfelt appreciation towards the team at SAP Malaysia for making this interview series a reality.

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About the author

Anil Prabha

Editor In Chief

Anil started his career in journalism all the way back in 2003. After traversing the sphere of editorial, corporate communications and advertising, he has now come full circle and is back in the world of journalism. He believes in the power of the written word, and its ability to enthrall, delight and inform the reader.