K.C. Hong is definitely a true believer of progress in the ever-evolving IT ecosystem. Now, as managing director of SAP Malaysia, he is uniquely positioned to tell us the story of how digital transformation in this country is taking hold via SAP’s unique suite of solutions and products for the enterprise ecosystem. This is our second part of our exclusive interview series with him. Leading on from our previous installment of the interview, K.C. Hong delved into the inner workings of SAP as it trail blazes new dawn for corporate Malaysia.
K.C. Hong tells us that Sarawak Energy is also currently studying SAP S/4HANA as part of its ongoing digital transformation. SAP S/4HANA helps to reduce obstacles associated with legacy enterprise resource planning applications and the intelligent suite of applications and platforms from SAP is ‘future-ready’ and helps enterprises quickly adopt advanced technologies. “Hence, since I came into SAP, I saw growing interest from organisations trying to transform themselves into intelligent enterprises…intelligent enterprises come from a position of strength whereby it is able to re-imagine the business to generate new markets and revenue streams,” he added. He went on to say that it is about maximizing the value of an enterprise’s data assets and turning the data into precious insights that are able to empower employees to operate with increased visibility, focus and agility. By becoming an intelligent enterprise, businesses are also better able to respond to individual customer needs, engage talent in new ways and create disruptive business models that are critical industry imperatives. It is about “Innovating with Purpose”.
With the current global pandemic, supply chain disruptions and trade wars between superpowers like US and China, there must be a considerable set of challenges that are affecting companies across the globe. How is SAP Malaysia coping at the moment?
“The health, safety, and livelihood of the extended SAP family and the communities in which we serve is top of mind for us…our focus first and foremost has been and will continue to be our workforce and colleagues,” he added. “We’ve restricted travel, re-imagined in-person events as digital experiences, and our 100,000 colleagues are almost entirely working remotely…our customers are also a part of the SAP family, and we’re focused on standing by them as they navigate an incredibly challenging period,” he explained. This applies to their office here in Kuala Lumpur, and also to all of its regional offices.
“Since our founding nearly 50 years ago, SAP has been synonymous with mission-critical business operations…we firmly believe that securing our business allows us to better secure those of our customers,” he noted. In recent years, SAP has invested a great deal in crisis preparedness: SAP business, support, and cloud delivery teams have developed and documented business continuity plans to respond to disruptive incidents such as COVID-19, while ensuring the reliability of its cloud solutions and the delivery of services to customers. One can read more about some of the specific actions the company is taking to ensure business continuity for SAP and for its customers here. At the same time, SAP is opening access to technologies that can help employees, companies, communities, and governments continue to move forward during these challenging times.
Be sure to tune in to our 3rd part of this interview series next week with K.C. Hong, Managing Director of SAP Malaysia.
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Anil started his career in journalism all the way back in 2003. After traversing the sphere of editorial, corporate communications and advertising, he has now come full circle and is back in the world of journalism. He believes in the power of the written word, and its ability to enthrall, delight and inform the reader.
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